Ajax API returning 422 even when items are in stock. Works fine in incognito

@Liam-Shopify Happening again on my dev store. I can provide more info in a DM if that’s helpful for debugging:


Seeing this on a store of a customer using my app.

Get the same response from the API as those above, even using a clean theme using standard blocks.

Have tried:

  • inventory tracking off
  • inventory tracking on with inventory available
  • inventory tracking on on with continue selling when out of stock also on

Happens across all products. Very clean site with barely any apps installed.

The same here. It happens to one of my users.

I add the product as a bundle component and the cart API gives me 422. When I check the product stock, it’s available. The product detail page shows the product as not available. The add to cart button is disabled on the PDP.

When I check the available field of the product with liquid, it’s available. Therefore, the product shows as available in my bundle widget. I find it confusing and I don’t know what trigger this sold out.

Hi folks - no concrete update to share on this, but it is on our radar to address asap.

Hey @Liam-Shopify, this issue was raised back in December and now its almost 8 months. One of our extremely valued customer who migrated to Shopify (on the Plus plan) have been unable to use bundles and actually get the ROI on this migration purely because of this issue.

I believe it is fair to expect a lot more priority than this issue has been getting so far, and at least get a timeline. This experience has been extremely disheartening, as Shopify Partners this also reflects poorly on us because of the experience the brands we work with have to face.

I am confident that the issue should be relatively straight-forward to resolve, and all it needs is some attention. Can we hope to support the bundle of our customer well before BFCM 2025?

Thanks

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