Any reasons why app bridge wouldn't send authorization header?

App Bridge
1

My app is embedded and it’s correctly using the app bridge script:
<script src="https://cdn.shopify.com/shopifycloud/app-bridge.js"></script>

Everything is working great, except for one particular store owner, which suddenly, for some reason doesn’t send the Authorization header anymore.

It’s super weird because it was working fine for him before, and I haven’t changed anything related to my app’s auth.

Also, the app bridge seems to be loading for him, because he sent me a video showing that the app actually loads for him, but the api requests fail because they detect that there’s no Authorization header.

Any insight is appreciated!

2

Hi Pridentt! If it’s only happening for a single user, it’s very likely a browser extension or other configuration that is modifying the request. Can you ask him to try in an incognito window or different device?

3

Hey @Mitch_Lillie, I thought the same thing! I asked him about trying a different browser and disable any relevant extensions, but he hasn’t responded yet. Will let you know of any updates, thanks!

1 Like
4

Hey @Mitch_Lillie , indeed, he had some weird AI extension that was responsible for removing the Authorization header. Thanks!

1 Like