AppPlanSubscriptionCreate fails with “Pricing plan content for plan #XX not found” for private plan

GraphQL Admin API Troubleshooting
1

Hello all,

I’m using Managed Pricing and trying to let a merchant accept a private plan. The plan is visible to the target store (whitelisted), has monthly and annual prices configured, 0‑day trial, and a welcome link. The Admin was tested in both fr-FR and en-US.

Symptom
When the merchant clicks “Accept plan,” the network request for AppPlanSubscriptionCreate returns 200 but with an error:

{
“data”: { “appPlanSubscriptionCreate”: null },
“errors”: [
{ “message”: “Pricing plan content for plan not found” }
]
}

Note : the basic plan is working fine, seems like this problem happens to any private plan i try to create

What I tried

  • Edited the plan in Partner Dashboard > Pricing (private plan > … > Edit) and set Display name + Description. Same error.

  • App Store listing > Pricing details > Manage: this button just navigates back to the Pricing page that lists plans. I never see a dialog/editor to manage “plan content” for private plans.

  • Switched Admin locale between English/French. Same error.

  • In the Partners GraphQL Explorer, my schema only exposes QueryRoot { app, publicApiVersions, transaction(s) } and type App { id, name, apiKey, events }. There are no plan/presentation fields (e.g., appPlans/pricingPlans or appPlanPresentation/upsert), so I can’t programmatically upsert “plan content.”

    Thank you for reading, Im trying to learn and any guidance for managing “plan content” for private plans would be greatly appreciated.

1 Like
2

Hey @Remi_Labatut, since you’re seeing the error in the browser network tab when the merchant tries to accept the plan, can you grab the x-request-id from the response headers of that failed appPlanSubscriptionCreate request? That’ll let me look at our logs to see exactly why the plan content isn’t being found.

Also, to understand some additional context that may help:

  • Are there any country/region restrictions on your app’s availability?
  • Any store plan requirements (e.g., Plus-only)?
  • Do an other plans work for this same merchant?
3

Hey @Remi_Labatut, Are you still experiencing this issue, or can I mark this as solved?

4

I’m marking this as solved for now, but do feel free to reply if you need further guidance!