Cannot assign user permissions for a specific store

Dev Platform
1

Hello,

With the new staff permissions removed and the load of the dev stores on the https://dev.shopify.com/ I still cannot access the dev stores, getting the no permissions screen.
My colleague can access it and tried to grant permissions for my account, but it seems to not work, and no error shows.
Please check the video for reference Screen Recording 2026-06-08 at 175517 | Loom

2

Hi @Jonida_Mersinllari

Have you contacted direct Shopify support? They should be able to dig into the logs of this specific partner account which we can’t do on the forums.