I cannot for the life of me get working webhooks, no matter what I do. I’ve followed everything in the documentation to the letter.
The App Store Review checker doesn’t tell you why it’s failing. I’ve checked my server logs and monitoring when the tool runs but there are no logs suggesting it has attempted to hit any webhook urls at all.
Why is this so difficult?
What does your TOML file look like for configuring these? Shopify is reporting errors when trying to contact your endpoint?
Hello @Ben_Read
What does your dev dashboard say? Go to your dev dashboard > Select the app > Monitoring and there you will find the webhooks tabs. See what is happening there.
Share a screenshot, I will have a look.
There was nothing in the logs at all. I think it might have been to do with the fact that the app was on my personal account. Which was confusing because it was possible to set up a distribution for it from the Partner account.
To fix it I created a new app on my partner account, then created a distribution, then changed the token & secret back to the original app, and now I have what I need to get this job done. In that process I realised I just needed a single install and could skip the app store verification process anyway.
I really hope I don’t have to do anything with Shopify again until you guys have sorted your platform out, it’s a mess. Even the docs AI produces stuff that doesn’t work.
I know this isn’t your fault in particular but honestly it cost me so much time so as not to be worth any investment at all from me.
Understood. Just in case there’s some confusion here, I don’t work at Shopify 
Sorry for implying that Nick, and thanks even more for helping me.