SimJoSt
November 20, 2025, 1:48pm
2
Recently, I have been clamouring for a feature like that as well.
Unfortunately, people have been asking for this for over 5 years and I didn’t see and progress on this.
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Hi!
I’m trying to add a comment to a customer’s timeline programmatically. I see the CommentEvent object in the Admin GraphQL API docs, and I can query existing timeline comments, but I can’t find any mutation (like commentEventCreate) to create a new timeline comment.
Does Shopify currently allow apps to create timeline comments for customers (or orders) through the Admin API?
If so, which mutation should I use?
If not, is this feature planned?
Thank you!
Hi,
Is there a GraphQL API mutation to add to an order’s timeline comments? We searched and found Order object has the hasTimeLineComment field, but there doesn’t seem to be any mutations?
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@edweis This is a creative work-around. Thanks! Main concern here is that it wouldn’t have any real history like the timeline. The timeline of course you can have multiple entries over time, and timestamp each one. Where here, I think the only...
I need to be able to tell when I have put an order through to my warehouse, I need a timeline stamp for when I put a ‘Process’ tag on an order. I would like this automated so the Process tag automatically creates either a timeline comment or a...
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It would be great if Shopify Flow would allow adding timeline comments to orders (and other resources).
With many Flows making changes to orders, it would be great if it could transparently document them for the non-technical staff members working on them.
Attaching logs as a file would be sublime, as the Flow logs are purged after 14 days.
This feature request has been on the old / non-dev community forum since July 2024 as well:
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