Custom app (Dev Dashboard) — GraphQL Customer query returns ACCESS_DENIED despite read_customers scope

App: wishlist-inspire
Organization: Custom app development
Dev store: app-dev-92467132979.myshopify.com

The app has the read_customers scope configured and granted (confirmed via
Shopify CLI “Access scopes auto-granted” message and verified in the Session
table that the access token includes read_customers,write_products).

When querying the customer object via GraphQL Admin API:

{
customer(id: “gid://shopify/Customer/XXXXXXX”) {
email
}
}

I get the following error:

“This app is not approved to access the Customer object.” (code: ACCESS_DENIED)

There is no “Protected customer data access” option visible anywhere in the
new Dev Dashboard for this app (only Monitoring, Logs, Versions, App settings
are available).

x-request-id: c8512412-f336-418b-ad2e-712a1823f2a0-1789107057

Could you please help enable Protected Customer Data access for this app?

You just submit this form, no need Shopify to review