Disaster recovery for expiring offline tokens: any path back after a database restore?

@Paige-Shopify @Billy-Shopify @Steve-Shopify @Ken-Shopify @Wes-Shopify @Liam-Shopify @Harshdeep-Shopify

Hey guys, apologies for the blanket tag, but I do want to make sure Shopify is aware of these concerns and we can hopefully get the ball rolling on making migrations a bit safer.

Ultimately, the process seems to rely on too much “working” as expected. Which, as we all know, is often not the reality. Migrating from non expiring to expiring access tokens - #29 by Levente_Kovacs puts forward a good proposal.

Whatever the right solution, we do need someway of an app developer being able to reissue a token for an install, without the merchant having to do anything.

Personally, one of my apps now has 100+ merchants that are stuck in this state and I can’t do anything about it.

Thanks