Embedded app checks stuck pending 24h+ - App Bridge CDN + session tokens verified (App ID 410442203137) - requesting manual verification

Shopify App Store
1

My app’s “Embedded app checks” (Using the latest App Bridge script loaded from Shopify’s CDN + Using session tokens for user authentication) have been stuck pending for over 24 hours. They are the only thing blocking “Submit for review” - every other preliminary step is green, including all “Automated checks for common errors”.

The app is built on the official Remix template: shopify-app-remix 4.1.0 with app-bridge-react 4.1.6. App Bridge is loaded from the Shopify CDN (cdn.shopify.com/shopifycloud/app-bridge.js) via AppProvider isEmbeddedApp, and all loaders and actions use authenticate.admin(request) with token exchange / session tokens. The app has been actively used on a development store across multiple days, generating many fresh embedded sessions.

Could a staff member manually verify these checks?

App ID: 410442203137

Client ID: 30b0f1f4712701b35005c05a6f18694f

Partner ID: 5115249

2

Hey there,

You are definitely not alone here—this is a known and notoriously frustrating glitch in the Partner Dashboard. If you are using the official Remix template (4.1.x) and all your other preliminary checks are green, your code is almost certainly fine. The automated telemetry Shopify uses to detect the App Bridge CDN and session tokens just frequently hangs or fails to register the ping.

Since Shopify staff very rarely use the community forums to manually override dashboard checks, here is the fastest way to get unstuck:

1. Force the Telemetry with a Fresh Dev Store

Sometimes the automated checker ignores activity on existing dev stores.

  • Create a brand new development store from your Partner Dashboard.

  • Do a completely fresh install of the app on that new store.

  • Click around the embedded interface to generate a few fresh session token exchanges.

  • Wait 15–30 minutes. This fresh install process is often the exact trigger needed to force the dashboard flags to finally turn green.

2. Escalate via Partner Support

If a fresh install doesn’t force the update, do not wait on the forum. You need to open a ticket directly through the dashboard.

  • Go to Support > Contact Partner Support.

  • Categorize it under App Submission/Review.

  • Provide them with this exact phrasing: “Automated checks for App Bridge and Session Tokens are hung in ‘pending’ for >24 hours despite active dev store usage. The app is built on the official Remix template 4.1.0. Please manually clear these flags so I can submit for review.”

Support deals with this specific dashboard desync constantly and can manually activate your “Submit for review” button from their end. Good luck with the submission!