Hi Shopify Team, I’m looking for some clarification regarding App Store reviews. Our app, Discount Depot , previously had 49 reviews. Over time, I noticed one or two reviews disappear, and I assumed those merchants had removed them themselves. However, yesterday we saw a much larger drop—our revie…

See below [image] Strengthening trust in App Store reviews Shopify App Store Reviews on the Shopify App Store are foundational to a fair marketplace. They’re how merchants find the right apps, and how developers earn trust for the products they build. Reviews …

Everything around the Shopify App Reviews system seems to be in a very confusing state right now. Please forward this feedback to the Shopify App Store team so they can investigate carefully. We have noticed several serious issues: A large number of our genuine reviews have been removed: hundred…

Has anyone experienced a sudden drop in Shopify App Store reviews?

Shopify App Store

Luke July 17, 2026, 6:15am 2

See below

Topic		Replies	Views
Has Anyone Else Noticed a Sudden Drop in Their Shopify App Store Reviews? Shopify App Store app-store	1	73	July 17, 2026
Serious Concerns About the Recent Shopify App Review Changes Shopify App Store app-store	1	132	July 17, 2026
Shopify’s New Review Policy Is Still Unclear Shopify App Store app-store	1	97	July 27, 2026
Serious concern about mass review removal and urgent request for manual review — Ticket #68797568 Shopify App Store app-store	4	111	July 10, 2026
What is happening to Shopify reviews in the name of "TRUST" Shopify App Store app-store	0	47	July 27, 2026

Has anyone experienced a sudden drop in Shopify App Store reviews?

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