Transfer was sent to us via inventory_transfers/complete webhook. We retrieved it via GQL and it has no destination. I think this is the first we’ve seen like this. Shopify Assistant says the Transfer could complete and the destination then be deleted. Seems odd but plausible. After some additiona…

Hey @sshaw , happy to look in to this with you. Our docs do back up what the assistant shared: Snapshot of the destination location (name, address, when snapped) with an optional link to the live Location object. If the original location is deleted, the snapshot data will still be available but th…

Hi, when we received the transfer we looked it up via the ID in the hook and the destination (destination, location, id) is nil

Hey @sshaw , this is expected behavior. As of the 2026-01 API version , inventory transfers can be created without specifying an origin or destination location. This supports workflows where inventory leaves a Shopify-tracked location for somewhere outside Shopify, like an untracked warehouse or a wri…

Hi, thanks for the additional reply Hey @sshaw , this is expected behavior. As of the 2026-01 API version, inventory transfers can be created without specifying an origin or destination location. We are seeing this for inventory_transfers/complete webhooks with status of TRANSFERRED. Both origin …

Thanks for sharing that @sshaw . In stores where you are seeing this, do you have access to the admin to see if what you are getting returned via API is different than what’s reflected there? That can help us see if this is specific to permissions with the app if the location is in the admin but retu…

[image] KyleG-Shopify: Thanks for sharing that @sshaw . In stores where you are seeing this, do you have access to the admin to see if what you are getting returned via API is different than what’s reflected there? We do not have admin access

Though I have seen in the past in users’ Admin fulfillers like Amazon configured so maybe these transfers are for things like this? I can message you InventoryTransfer IDs if it helps.

[image] sshaw: Admin fulfillers like Amazon configured so maybe these transfers are for things like this? It could be possible. It’s hard to say forsure without a specific example to look in to. If you could request collaborator access on a store where you’re seeing this, it could help determ…

If destination exists but destination.location is nil, Shopify has snapshot data for the destination but the live Location is deleted or inaccessible to your app. “inaccessible” sounds like the underlying issue. How would we make it accessible to our app? How to do this? [image] KyleG-Sh…

Thanks for sharing that @sshaw . I do understand the reluctance to request collaborator access. From what we have at this point though, we don’t quite have enough information to treat this as a bug or clear steps to replicate. If it is a bug, it would also be present in all shops. Are you able to r…

Inventory Transfer Complete Webhook: Transfer Has No Destination

Webhooks and Events

sshaw June 22, 2026, 12:15pm 12

How can I make a location that’s inaccessible to app?

Inventory_transfers Webhook Behavior, Payloads, and Bugs?

Topic		Replies	Views
Inventory_transfers Webhook Behavior, Payloads, and Bugs? Webhooks and Events configuring , troubleshooting , inventory	2	92	July 27, 2026
Optional location inputs for inventory transfers Changelog	0	29	October 27, 2025
Fetching all product transfers from Shopify to Google Sheet Products and Orders APIs admin-api-orders	1	102	May 9, 2025
Inventory Shipment Webhooks Webhooks and Events configuring	7	174	October 2, 2026
Tracking of InventoryTransfer and InventoryShipment GraphQL Admin API Troubleshooting general-gql-troubles	8	191	October 2, 2026

Inventory Transfer Complete Webhook: Transfer Has No Destination

Related topics