I posted this to the partner slack account. We recently had to change our POS Extensions to the new POS UI Extensions. While testing this, we encountered an issue where the UI Extension does not load on the Order Complete screen, but loads on the Order Show screen. I can share some videos if neede…

IPad POS App Extensions iOS 18x Does not immediately load

Amalia_Cote August 26, 2025, 5:47pm 3

@Dom-Pie Did you ever find a solution here? We just submitted what sounds like a similar issue: POS app not loading

Topic		Replies	Views
POS app not loading Extensions pos-extensions	4	86	September 2, 2025
Some Users Do Not Have the Latest Deployed POS UI Extension Extensions pos-extensions	1	39	November 27, 2024
POS "App failed to load" continues to afflict certain merchants Extensions pos-extensions	0	360	March 12, 2025
Production POS extension - customer can't load - worked previously Extensions pos-extensions	1	23	September 30, 2025
POS UI Extensions not deploying on active app version Extensions pos-extensions	8	250	February 14, 2025