Hey everyone, Apologies – rant incoming. I know this topic has probably been raised before in other posts, but it’s important to bring it up again, because nothing seems to be changing. I first raised this on the main Community boards, but I wanted to bring it up here too, because it affects every…

[image] Strengthening trust in App Store reviews Shopify App Store Reviews on the Shopify App Store are foundational to a fair marketplace. They’re how merchants find the right apps, and how developers earn trust for the products they build. Reviews are one of …

Incredible investigation, thank you. @Ollie_autoBlogger Glad to see that @malisauskasLT shared the results of this investigation as well.

Thank you @Ollie_autoBlogger This issue is really frustrating. I get like 10-20 requests for fake reviews per week. Once someone wrote me on whatsapp and i denied. One day later i got a one star review on my App. We are working hard to give real value to merchants and get honest reviews for our Ap…

Should we start some kind of crowd funding to pay @Ollie_autoBlogger for doing the job that Shopify refuses to do?

The big question here is: how did you manage to get a follow-up? :rofl: :melting_face: Also, cheers @malisauskasLT for sharing on X!

There is a response on @malisauskasLT X thread from Product Management at Shopify: [image]

Why can’t he just push a button to ban whoever is doing this, it takes less time and effort than writing a message with corporate tone.

I saw this and responded in the thread - It’s exactly this kind of cryptic response that makes it even more frustrating.

Update, Shopify ( Jonathan ) says they’re going to share an update on all of this in the “next few weeks”: Jonathan Zazove on X: "@AlexHooper78640 @malisauskasLT That's a fair hit, Alex. You're right that "can't share details" wears thin when it's the third version of the same line. I won't add a four…

Shopify’s handling of reviews over the past 2 years is horrendous. I am not sure what’s driving their “strategy” or who it’s helping. It’s certainly not helping long-time app developers with legit reviews. From my experience it’s a total failure! And unfortunately their failings impact an app’s busi…

Is Shopify actually addressing the fake review problem?

Shopify App Store

Luke July 6, 2026, 4:43pm 108

Topic		Replies	Views
Strengthening trust in App Store reviews Shopify App Store app-store	28	584	July 14, 2026
Developer Community Suggestions for Tackling Fake App Reviews Shopify App Store app-store	13	453	June 22, 2026
Shopify App Partner Violations - Are reports being monitored? Shopify App Store app-store	5	160	June 11, 2026
Proliferation of fake review services Shopify App Store app-store	5	280	May 26, 2026
Concern about suspicious/fake reviews for apps promoted on the Shopify App Store homepage Shopify App Store app-store	3	68	July 4, 2026

Is Shopify actually addressing the fake review problem?

Related topics