Hey everyone, Apologies – rant incoming. I know this topic has probably been raised before in other posts, but it’s important to bring it up again, because nothing seems to be changing. I first raised this on the main Community boards, but I wanted to bring it up here too, because it affects every…

Shopify always promise the moon and stars, then disappear…

I do feel like the noise partners/devs are making is finally starting to make a difference, but it’s pretty crazy it has taken this much shouting. The reason this should matter to Shopify is that bad app experiences become bad Shopify experiences. If a merchant is misled by fake reviews, installs …

[image] Alex_Hooper: I do feel like the noise partners/devs are making is finally starting to make a difference, but it’s pretty crazy it has taken this much shouting. Where is the difference? A tweet from a Shopify employee? Have you seen improvements to Shopify since Online Store 2.0 was r…

@J_J please don’t direct your anger towards me, I am equally as angry as you are. At the end of the day the folks over at Shopify are human too.

please don’t direct your anger towards me, I am equally as angry as you are. At the end of the day the folks over at Shopify are human too. Anger, lol? I am asking folllow-up questions to your comments and I do not think I even used a single exclamation mark. Shopify is getting bad but review pr…

[image] Strengthening trust in App Store reviews Shopify App Store Reviews on the Shopify App Store are foundational to a fair marketplace. They’re how merchants find the right apps, and how developers earn trust for the products they build. Reviews are one of …

Marking this thread as solved, woop! Great to see some progress! Thanks everyone. Let’s continue the discussion over in the new thread created by Shopify.

The thread is just a promise, everything they written was already in the partner agreement and there’s no guarantee that we will have another legit review purge like it happened in 2025

Yes as I expected we are having another legit review purge. Already lost 10 reviews so far. The app that was posted here and has blatantly fake reviews, stills sits at 481 reviews, 4.8 score. If they keep doing this every year it will just incentivize dishonest players even more.

I’ve lost a handful, but some of my competitors, who are quite obviously using fake reviews and who I’ve been reporting for years, are losing a lot more! We do have to expect honest developers to lose a few as well. I’ve noticed that many of the stores used by fake review farms leave a couple of ge…

Is Shopify actually addressing the fake review problem?

Shopify App Store

Luke July 6, 2026, 4:43pm 108

Topic		Replies	Views
Strengthening trust in App Store reviews Shopify App Store app-store	59	1831	August 19, 2026
Developer Community Suggestions for Tackling Fake App Reviews Shopify App Store app-store	13	499	June 22, 2026
Destroying trust in App Store reviews - proof enclosed Shopify App Store app-store	22	1007	August 14, 2026
— Real customer reviews removed in error (AI Speed & Auction+) — requesting reinstatement Shopify App Store app-store , app-pricing	2	112	August 4, 2026
Serious concern about mass review removal and urgent request for manual review — Ticket #68797568 Shopify App Store app-store	4	113	July 10, 2026

Is Shopify actually addressing the fake review problem?

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