my app privacy URL working fine, I used shopify provided template as well despite that I got email that my app will be delisted because
“Verify that the URL you provided for your privacy policy link is valid. Fix any errors with the URL so that the link works and the page loads correctly. You can find this in the app submission form for your app’s default listing. It’s in the App Store Listing Content section, under Resources. The URL you provide should be a correct link to your app’s actual privacy policy.”
@shoppreuser a few things worth checking even if the URL seems to be working on your end:
The URL must be publicly accessible without any login, redirect, or authentication wall. Shopify’s automated checker sometimes flags URLs that load fine in a browser but return an error when crawled directly.
Also make sure the URL starts with https:// and not http://, and that there are no redirect chains on the way to the final page. Sometimes a URL like yoursite.com/privacy redirects to www.yoursite.com/privacy which can trip the validator.
The safest thing to do is open the URL in an incognito window and also test it with a tool like httpstatus.io to see exactly what the crawler would see. If everything looks fine there, reach out to Partner Support directly with a screenshot as Shopify’s checker can occasionally flag valid URLs incorrectly.