Dear Shopify Review Team:
We are pleased to receive your recent email regarding the PayPal redirect review for Flexfulfillment. Upon receiving your notification, our team immediately conducted a comprehensive test of the PayPal redirect functionality to verify for any potential issues.
During the testing, we simulated multiple real-world shopping scenarios, including different devices (desktop and mobile), different browsers, and different order amounts. We carefully examined each link and redirection process and found that the PayPal redirect functionality worked flawlessly—the redirection was smooth, order information was accurately synchronized, and the entire process was without any delays or glitches. We also confirmed the relevant PayPal settings (including enabling automatic return and setting the correct return URL) to ensure that the configuration complies with the cooperation requirements of Shopify and PayPal.
We understand that your team’s review work is crucial to ensuring a smooth operational experience for our partners, and we highly respect and cooperate with your team’s review process. Given that we did not encounter any redirection issues during testing, we kindly request that your team retest the PayPal redirect functionality to re-verify its effectiveness.
If you still encounter any issues during the retesting process, please feel free to contact us with specific error information or troubleshooting steps. Our team will respond immediately and take all necessary measures to resolve the issue as quickly as possible to ensure the store passes the audit smoothly and provides customers with a stable shopping experience.
Thank you very much for your patience and support. We look forward to your reply and the results of the retest.
Sincerely,