I’m experiencing strange behavior when executing the ProductSet mutation with the request provided below multiple times. When I run the ProductSet mutation with the exact same ProductSetInput for the second time, the image is not updated with the same Filename as expected. Instead, the image is dele…

Resolved! [image] productSet Mutation with duplicateResolutionMode: REPLACE Causes Images to Disappear Every Other Time GraphQL Admin API Troubleshooting Hey everyone, This issue should be resolved now. If you’re still seeing unexpected behaviour, let me know!

Hey, Can you check the media errors, warning and status on the media item in the response. It could just be the files being processed in the background [image] If you don’t need to update the images then you could just exclude files from your next mutation. I’d also consider whether using produ…

Thanks! @JordanFinners . No media errors have occurred, and regarding the status, I’m executing the second ProductSet after it reaches the “ready” state. However, even though I haven’t modified the Input, the images still seem to be deleted. I’m considering ProductUpdate for updates, but due to th…

Issue still persists. See the similar issue I logged here: https://community.shopify.dev/t/productset-mutation-with-duplicateresolutionmode-replace-causes-images-to-disappear-every-other-time/14516/3 Can someone from Shopify take a look?

From your link @brill it looks like its working now? @poccari could you give it a retest please :folded_hands:

Are you still seeing this issue @poccari ?

@JordanFinners Yes, it still occurs. The following is the mutation. mutation ShopifyProductSet($identifier: ProductSetIdentifiers, $product: ProductSetInput!) { productSet(identifier: $identifier input: $product, synchronous: true) { product { id title media(first:10) { n…

ProductSet Mutation Issue: Images are Deleted or Restored with Each Mutation Execution

GraphQL Admin API Troubleshooting

poccari May 19, 2025, 9:27am 8

Resolved!

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ProductSet Mutation Issue: Images are Deleted or Restored with Each Mutation Execution

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