Hi Kyle, I’m hoping you can point me in the right direction.
App: [OmniCommerce]
Timeline:
- Sept 4: submitted
- Sept 11: reviewed, flagged under 2.1.4 (products not appearing in the app)
- Sept 11: resubmitted same day, removing features to comply
- Sept 24: new feedback on the same item
- Sept 25: I submitted it again.
Here is what they aren’t understanding. Synced Shopify products do appear in the app, in the listings tab. The reviewer appears to have checked a different area. Our app is a print-on-demand and fulfillment platform, and merchants already doing significant monthly volume are waiting on it to fulfill orders.
Is there any way to add a note to the current submission clarifying where synced products appear, or to flag it so the next reviewer checks the Listings tab? Happy to provide a screencast or test credentials.
Thanks for any help!
Taylor