Shopify error manual billing - Cannot have more than one plan with the same pricing details

GraphQL Admin API Troubleshooting
1

I’m having a problem with manual billing. Pretty sure the pricing page I’ve created is accurate. Definitely using manual pricing, no managed, managed work fine (as a test). Keep getting the following message:

Cannot have more than one plan with the same pricing details

Iterated it 20 times over several days now. All my agents are stumped. Anyone come across this in the past. Thanks in advance!

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2

Hey @Joe_Monastiero, we may need a little more context to better understand where you are seeing this error.

If it’s in the Partner Dashboard (when configuring plans in the app settings):

  • Check if you have multiple plans defined with the same price, currency, and billing interval. Even if they have different names, identical pricing details will trigger this.
  • To test, try differentiating the plans slightly (e.g., $9.99 vs $10.00, or monthly vs annual).

If it’s a GraphQL response (from your app calling appSubscriptionCreate), could you share more specific details so I can replicate the error?

  1. Current active subscriptions on the test shop (run this query and share the result):

    query {
  currentAppInstallation {
    activeSubscriptions {
      id
      name
      lineItems {
        plan {
          pricingDetails {
            ... on AppRecurringPricing {
              price { amount currencyCode }
              interval
            }
          }
        }
      }
    }
  }
}

  2. Your appSubscriptionCreate mutation that’s returning the error (sensitive data redacted is fine)

  3. The x-request-id from the response headers of the failing request (so I can check our logs if needed)

3

Hey @Joe_Monastiero, are you still experiencing this issue, or can I mark this as solved?

4

Sorry, Kyle. Mark as solved. It was a line issue for the additional usage charges. at least 7 days to figure it out! :roll_eyes:

Joe

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