I’ve had my app running fine for a few days now, but now they’ve all started giving Error 408 with none going through. No changes were made between this time. From what I see, the requests aren’t even getting to my endpoint, testing with the app locally and a dev shop it works fine.
Is there some rate issue I’m running into, or something else? I’d assume it would give a different error.. I’m using customer/product/order CRUD webhooks.
Hello Eila, we don’t have rate limiting for webhooks. 408 is a symptom that you’re not acknowledging the webhook reception in time (you have 1 second to accept the connection and 5 seconds to return a 200 OK back to us)
Thanks for the reply. I solved it by changing the server IP. For whatever reason, traffic from shopify webhooks was just not coming through to the address.