“Too many request” message when go to collection page
https://osumekeys.com, https://long-prod-4.myshopify.com/
go to store → any collection
dev store pass 1
I’m in Vietnam. This issue goes away when I change my VPN.
Troubleshooting
Hi @long_nyueds, could you reach out to Shopify Support through help.shopify.com about this please?
Since this is the developer forums, we aren’t able to provide store-specific assistance here.
Thanks for the reply. It’s working again now. From yesterday until earlier today, our company was affected both at the office and at home, which made it inconvenient to check our clients’ stores ~~
Hi @long_nguyen , It appears that IP addresses from Vietnam may not be supported. You can
change your device’s IP address to another country and try again.
Tks. Now it’s working again, and there’s no need to change the IP anymore
I see that the problem still persists on the vendor page. Even on the Horizon and Dawn demo stores.
The request headers for that page should include a request-id header. When the issue occurs, could you confirm whether it exists and share the value with me?
Hi @Paige-Shopify ,
I see it seems this issue has been solved. I could access vendor pages by myself yesterday. Thank you so much for taking a look at this issue.
Thanks for confirming that the issue is resolved now.
If you encounter any further issues, please reach out to let us know.
