Hello,
How is Shopify handling app review testing with Shopify App Pricing, formerly Managed Billing?
I currently have an app in review that was flagged for “broken” managed billing because the reviewer couldn’t switch between plans like before. It appears the reviewer may have been unaware of the recent change and how to proceed with the app review.
The suggested method of creating private $0 plans for testing is not feasible, as the review dev site domain changes with each review session.
Are app reviews paused, or is there a solution to work around this? Any updated information on how to proceed with app review submissions using Shopify App Pricing, or apps still using Managed Billing, would be greatly appreciated.
Hey @Drewski have you been able to sort this out with your app reviewer?
@KyleG-Shopify Yes! Thanks for checking
Hi @KyleG-Shopify — I’m running into the exact same issue Drewski described, and I’d really appreciate the same help.
My app uses Shopify App Pricing with one $0 private test plan per paid tier (each mirrors that tier’s feature gating). The reviewer was able to see and switch between the plans, but my submission was still rejected under requirement 1.2.2 — the feedback says testing on free plans “doesn’t simulate a real merchant’s experience” and asks to test the real paid plans. Since the April 28 change removed test charges on dev stores, a real paid charge can’t be approved on a development store anymore, so there’s no way for me to demonstrate this the way the reviewer expects.
The new Dev Dashboard submission flow also has no field to message the reviewer and explain this — only “Submit fixes.”
Could you help me sort this out with my reviewer the same way? Happy to share my app name and submission ID privately — just let me know where to send them.
Thank you!
Hi @Drewski & @Doctor_Markes
We’ve recently shipped changes that improve this experience - so this should be resolved now.