Is it common to see a webhook request made in the Shopify logs that does not show up in your server logs? I don’t see many, but I do see a few. Now, Shopify does retry so no big deal, but I’m wondering if this is something other apps see as well.

@Doug_P just closing the loop on this after our discussion via DM as I wanted to summarize the broader takeaway of our chat publicly :slight_smile: The main clarification is that No response from app is a delivery outcome for that webhook attempt. It means Shopify didn’t receive a successful HTTP r…

Hey, I have a similar issue, you may want to take a look: [image] Webhook errors: “No response from app Error” appearing recently, 2–5 times per day Webhooks and Events Hi everyone, Over the past week, I’ve started seeing some webhook delivery errors in my Sho…

Thanks @parker … but you’re actually getting those webhooks? These are webhook requests that never actually hit my server - I have no log of them. Now, I get what I think is a lot of webhooks each day - about 30-40k+ and only like 10 (yes, just 10) or so failures, but it’s not actually getting som…

hey @Doug_P I think your issue may actually be very similar to mine. What are you using to log the requests that hit your server? In my case, my application logs showed that the webhook requests Shopify marked as “no response from app” were still processed very quickly. After that, I added loggin…

HTTP web logs is what I’m using. There’s no indication some of these errors even hit my server.

3 days and no error, hope it will not come back [image]

hey @Doug_P , do you find the request by webhook id?

In my logs? No, it’s not actually hitting my servers. That’s the problem. Because I have no record of some webhooks not hitting my servers, but erroring out on Shopify’s end I was wondering if anybody else saw those. See, this could be a problem of exposure - maybe there are enough requests that…

I think what I’m going to do is separate the webhooks from the main app into it’s own service. This way I can process the multitude of workers without it being affected by the main app in any sort of way.

Here’s one that is what I’m talking about… “No response from server” after only 1.000 seconds??? [image] This isn’t the same issue I talked about, but this is awfully fishy. I’d reveal more about this issue here, but then we’re getting into telling the world about my system, lol.

oh, that’s actually weird :'D mine is 6000ms KyleG should have a look on this

Webhook Timeout Errors?

Webhooks and Events

parker June 16, 2026, 1:37am 2

Hey, I have a similar issue, you may want to take a look:

Topic		Replies	Views
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Webhook Timeout Errors?

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