When modifying an existing Shopify Flow action, we added a new non-required field, but now our merchants’ existing Flows cannot be turned off/on or modified and get the following error:
- A connector was recently updated and the step configuration is now incompatible. To fix this problem, make note of the current step values before deleting the step and re-adding it to your workflow.
The only change we had for our action was this new field:
[[settings.fields]]
key = “flow_user_properties”
type = “multi_line_text_field”
name = “Custom personalization data”
required = false
According to the docs here: About Flow development these are the only ways to cause a breaking change:
-
Rename or delete a field.
-
Change an action field from optional to required, or add a new required action field.
-
Delete a trigger or action.
Our situation doesn’t apply to those three. Is this a bug in Shopify Flow or an undocumented breaking change? It seems like adding an optional setting field to an action should never be breaking as we aren’t expecting a value to always be present anyway.
This has actively broken many of our merchants Flows and Flow templates. Is there a way to correct this now or mark it as a non-breaking change on the Shopify side?
For Shopify folks, the affected action UIDs are:
a32567cb-6113-98cf-d2a2-5fad0f2cae1e69c302b7
389a2315-f8ac-d7ff-0a6a-e440fcb28635cd06e886
36673db3-13b9-33be-f940-32cd064e9a8cb026da39