App Automation Token missing from Dev Dashboard Settings

Dev Platform
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1

I’m unable to create an App Automation Token. I’m attempting to follow instructions as defined in relation this recent May 6th App deployment in CI/CD developer changelog entry, and from the Shopify dev docs for Manage App Automation Tokens.

The instructions for creating the new App Automation Token directs to the Dev Dashboard > Settings > App Automation Token section. The problem is that the App Automation Token Section isn’t present in our App. [Screenshot below]. Is this a potential permission issue?

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2

Hi @Dana_Boehm –

There are a handful of partner organizations that don’t have role-based access yet, which is required for App Automation tokens:

These are rolling out soon. Keep an eye out for Organization settings appearing in your Dev Dashboard:

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3

@NickWesselman is there a way to request it be rolled out for our app? Our existing token has expired as of a couple days ago, and with the update we are unable to generate a new token with the previous method, and are without the ability to generate a new token with the new method leaving us in a state unable to deploy.

4

Hi! Could you send me privately the name/ID of your org? I will unblock you. Sorry for the inconvenience.

5

Seems like we’re having the same issue. Could I ask you to unblock us as well?
Thank!

6

Sure, could you send me your organization ID privately?

7

@gonzaloriestra @NickWesselman

Am I understanding this correctly that App Automation Tokens are now generated separately for each app and are only valid for six months?

I’m asking because we currently have 9 production apps and 9 development apps, which means that every six months we would need to generate 18 new tokens and update them in CI for each project individually.

Previously, in Shopify Partners, tokens were generated per workspace, so we only had to manage 2 tokens in total.

Are there any plans to bring back a workspace-level solution in the future, or will this remain app-specific? In my opinion, the current approach creates a significant operational overhead, while the previous solution was much more convenient.

8

Hi Gonzalo,

Following up on the App Automation Tokens / RBAC rollout thread — our organization is also affected and we can’t generate new tokens because Organization settings haven’t been enabled for us yet. This is blocking our deployment pipelines and a lot of clients

Could you please enable RBAC / role-based access for our org so we can generate App Automation Tokens?

I want you share this with you private, but I can’t seem to find the perfect way to do it within the Dev Community

This is CRITICAL for us right now -

Thanks a lot for the help.

Best, Julian Bischoff

Operations Manager, Arctic Grey

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@gonzaloriestra We really need your help here

10

@Julian_Bischoff1 I just sent you a private message

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@NickWesselman @gonzaloriestra
Hi, same here with this issue. I’d like to know the current status.

The App Automation Token issuance screen isn’t yet available in my Shopify Dev Dashboard, while I can still create a new Partner CLI Token even after it expires.

Does this mean our organization hasn’t been migrated to RBAC yet, and should I just wait for the migration to complete?

12

Hi @justym –

Yes, there are still partners being migrated to use organization roles. Automation tokens will become available at that time.

Meanwhile, we’ve kept Partner CLI Tokens enabled for those who are not yet migrated. You should be able to create tokens there still. Can you confirm?

-Nick

13

@NickWesselman

Thanks for your reply!

I just wanted to check on the migration status.

No problem using the Partner CLI Token so far!

14

@NickWesselman can you answer me?