App bridge confirmation modal body is empty

App Bridge
1

I experienced a very strange problem today. I apologize for the lack of details since I couldn’t reproduce the issue myself. I was on a call with a customer who they were sharing their screen, and then they performed an action where the confirmation modal was shown, but its body was empty.

I asked for store access and tested myself, but it appeared to me, so I am not sure how I can reproduce this problem, but I am sure there is some kind of browser incompatibility there. So I am sharing this issue in case someone else experiencing so we know we are not alone.

App bridge version:
“@shopify/app-bridge-react”: “^4.1.3”,

import {SaveBar, TitleBar, Modal as AppBridgeModal} from ‘@shopify/app-bridge-react’;

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The user seems to be using Chrome. So, do you have any suggestions, or is this a case someone else experienced here? I searched the repository, but it seems like this type of issue has not been reported.

2

Hi Farid,

Did this happen only once, and you can’t replicate? It’s possible some unique environmental process caused this temporary issue?

1 Like
3

Thanks for checking this Liam :pray: I asked the user if they saw an error in the console. It also seems like it disappears after appearing for milliseconds.

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4

Here is a video demonstrating the issue. Every time I reload the page, I can see the text for a fraction of a second. On second click, box is already empty.
Video: HiDrive

1 Like
5

@littleCaptain thanks for sharing details. Hope this will help @Liam-Shopify and team to figure out the problem.

6

We just had a chat and seems like some browser VPN extension was causing this issue. When disabled it was fixed. So wrong alarm here. I am closing the issue.

1 Like
7

Glad you figured this out Farid!!