Any Help would be appreciated.
we have switched from using basic authentication to using X-Shopify-Access-Token authentication. when we use graphQL to retrieve order information from a created_at:>=, the number of orders coming back is only since the authentication change.
Has anyone else have this happen? Is there around this?
The date should have returned back about 650 orders but only 15 came back.
Thank you in advance for your help.
Regards,
Irwin
@IChevlin Can you please share more details on the GraphQL query that you are using so we know what you are referring to?
Hi @IChevlin
If you only have the read_orders scope enabled, then it’s limited to 60 days of order history.
Make sure you take that into account, perhaps your filter date is beyond that window.
Thank you all for responses.
According to my Web-Master, the scope was set to read_orders, however the 60 days does make sense. The 60 days makes the range of orders selected correct.
Thank you all again,
Irwin
Great, glad to hear that helped.
Yes there’s no feedback in the API if you happen to over-reach your filter by createdAt or updatedAt dates beyond that 60 days.
You should just have to remember that is the limitation of the read_orders scope. It would be nice if the userErrors left a message if you did that by accident, so at least there’s some way of getting that feedback.