Block email changes for customers

Extensions
1

Hi everyone,

With the new customer accounts, on the profile page (e.g. https://shopify.com//account/profile), customers can change their email address.

Is there a way to disable or block this action? Alternatively, is it possible to hide that section/page entirely?

Thanks in advance!

2

Hello there,

Currently, we don’t plan to allow merchants to hide or disable this action.

Could you tell us more about why you would want to block or disable this feature for your customers?

3

Hi,

Since the email field is crucial for howare omnichannel loyalty campaigns and is linked to other services, allowing the customer to change it independently could create some problems."

4

@Sylvain
Is it possible this feature will be implemented in the future?

5

I would suggest to contact the app owner and tell them they should rely on customerId; this identifier is guaranteed to be unique and stable.