Hi, We can no longer apply a discount for an app to a given store. Despite all fields have been filled out, it still asks to fill them out and the create button is disabled. One more proof for Tobias Lütke that AI can’t do the job. Thank you [image]

Hi @Soufiane_Ghzal Is this still appearing as disabled, the process should be as is described here: Offer free trials If it’s still not working I can DM you to collect some details.

Hi @Liam-Shopify , yes it’s still disabled.

Hi, Thank you for sharing the screenshot and details. I can see the issue clearly. The required fields appear to be completed, but the form is still not recognizing them as valid, so the discounted charge preview is not generated and the Create button remains disabled. This looks like a validatio…

Hi @Airton_Gomes thanks for the details. Just a side note if it helps. After I selected “percent” as a type of discount, and after I input a numeric discount value, the actual discounted price on the right side is not updated. It’s still showing the price as if it was 0% discount

Hi, @Soufiane_Ghzal Based on your explanation, it looks like the issue is happening before the final submit step. After selecting percent and entering a numeric discount value, the discounted charge preview should immediately recalculate on the right side. Since it still shows the original price as…

I’m sorry but I have provided all of the information at my disposal already. Am I talking to a human or was this message generated by AI?

no, I am senior Shopify Developer and these are based on my experiences

[image] Airton_Gomes: Please check the discount state handling and calculation flow, especially: Whether the selected discount type is correctly stored as percent Whether the numeric value is being parsed and saved correctly Whether the preview calculation is triggered after the value changes W…

Hey! We are seeing the same issue, read past threads but I dont see any solution. One thread mentions discount cant be applied during trial, which trial are we talking about? Shopify Trial or App Trial. Its it App trial, then how do we apply discount to merchant right from their very first bill/c…

[image] Shreya_Pillai: Its it App trial, then how do we apply discount to merchant right from their very first bill/charge? I would add that if we can no longer apply a discount for a merchant before the end of the trial it’s a big issue. First: complexity to explain to the merchant why we …

BUG - Partner admin - App discount broken

Shopify App Store

Soufiane_Ghzal June 11, 2026, 1:09pm 12

@Liam-Shopify it seems to be fixed now. I’m underwhelmed by the fact we haven’t been notified in this thread.

@Shreya_Pillai fyi

Bug: Can't create app discounts, preview won't calculate and Create button stays disabled

Topic		Replies	Views
Bug: Can't create app discounts, preview won't calculate and Create button stays disabled Shopify App Store billing-api , partner-dash	6	109	June 11, 2026
Managed Pricing - Discount Issue Shopify App Store billing-api	7	79	May 26, 2026
[Bug]: Shopify App Discounts Shopify App Store billing-api	5	126	May 18, 2026
Product DiscountCodeApp Codes Not Working With Draft Orders Functions discount-functions	7	192	July 10, 2025
O customize a discount type question Functions discount-functions	1	44	January 22, 2026

BUG - Partner admin - App discount broken

Related topics