[Bug] UI Extension Preview Keeps Reloading on customer-account.order.page.render Target

Extensions
1

Is there some issue with the UI extension targeting customer-account.order.page.render? I’m facing an issue where the preview in the Shopify theme editor page keeps reloading endlessly. To be clear, on the actual order page this is not an issue, this is an issue only in the theme editor section.

Initially, I thought the issue might be related to my app’s configuration. To rule this out, I created a brand-new UI extension from scratch using Shopify CLI and tested it out without any modification. However, even in the scaffolded extension the issue persists—the page keeps reloading continuously.

Upon checking the Network tab, I noticed that the following GraphQL request is continuously failing:

https://shopify.com/12345678910/account/customer/api/unstable/graphql?operation=Menu

This issue prevents me from properly previewing or testing my extension. Since the same problem occurs even with a fresh UI extension created using Shopify CLI, I believe this might be a Shopify-related issue rather than something specific to my app’s setup.

Has anyone else faced this issue? Any insights or fixes would be greatly appreciated!

Thanks!

2

Hey Sandy - I’m not seeing other reports of this but I’ve connect with the customer accounts team on this.

3

Sure, please do connect the customer accounts team on this issue. Thanks!

4

I’m also attaching a gif demonstrating the issue.

ezgif-1c8e898f5137da

This is happening on every store. Please check with this store sneha-test-store-artos.myshopify.com as the occurs in this store as well.

Thanks!