[Bug]: Unable to access Partner Support

There seems to be a bug, so I can no longer access partner support or the help portal.

/en/
4fb79c96-4fa1-4dd2-b8fe-9b750433742d

Caused by this error

bugsnag-CcVZNapr.js:14 
 React Router caught the following error during render TypeError: Cannot read properties of undefined (reading 'toLowerCase')

Which is this line in the code:

componentName: `suggested-topics-${d.toLowerCase().replace(/\s+/g, "-")}`

Its this line in the code.

Please can this be fixed so I can access partner support :folded_hands:

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Thanks for flagging @JordanFinners - we’re investigating this now. Appreciate you including the bugsnag error too, this will be helpful to identify what is causing this.

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I also can’t get into the partners help portal anymore. It just reloads the ‘choose an account’ page in the sign in flow. I’ve tried chrome and safari. Super frustrating.

Do you have any idea how I contact partner support?

Hi folks - this should be resolved now. If you’re seeing ay other issues please create a new post.

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