Hi @Soufiane_Ghzal! I’ve seen this pattern come up a few times with bulk operations on very large catalogs.
There was a similar thread where bulk operations were failing on stores with 385K and 825K products. In that case, the best path forward was reaching out to our support team through the Shopify Help Center, since investigating store-specific resources requires proper authentication that we don’t have here in the public forums.
A few things that might help narrow it down before you reach out:
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Can you share the bulk operation query you’re running? Sometimes the issue is related to specific connections that don’t implement the Node interface (which is required for bulk operations).
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Have you tried simplifying the query to see if a specific field or connection is causing the problem? For example, removing nested connections one at a time can help isolate which part of the data is problematic.
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Does the
partialDataUrlfield have any data, or is it completely empty?
When you do contact support, make sure to include the bulk operation IDs, your full query, and the shop domain - that’ll help them investigate the specific resources that might be causing the failure.
The INTERNAL_SERVER_ERROR code typically means something went wrong on our end during execution, and these can sometimes be intermittent, but when it’s consistent for one store it’s usually a data-specific issue that support can help track down.