Hello,
I have a question about how free shipping discounts are applied in Shopify Subscriptions.
Initially, we set the discount to apply only to the first payment by enabling “Limit discount to the first payment” for a free shipping discount. However, we later changed this setting to “Discount applies to all recurring payments.”
Given this change, should existing subscriptions (that started under the previous setting) now receive free shipping on their next order?
Currently, in Shopify Subscriptions, the upcoming scheduled order still includes a shipping fee. Additionally, the second order under this subscription did not reflect the free shipping discount, which has caused some confusion.
I’d love to confirm how changes to this discount setting impact existing subscriptions?
Thanks in advance.