Ollie here once again rambling on about fake reviews. Surely I’ll get somewhere one day with this :sweat_smile: A few of us developers, including @abueler , @PaulNewton , @David_Arbias and others, have been discussing some ideas that could potentially help tackle fake reviews, while still avoiding s…

Posting some ideas from my previous post here to keep things in one place. Public violation history: Every app page should have a public compliance log. It should list the type of violation (like fake reviews or keyword stuffing), the date, the current status, and a short note from the Shopify t…

I want to really stress that focusing on the right incentives is the absolute best way to control this problem. If we want to change how people behave, we have to change the math of the system. Right now, the financial reward for cheating is incredibly high, while the risk of getting caught is prac…

Hey @Paige-Shopify and the Shopify team, Could we get some indication that our ideas and feedback are at least being read? Many of us are taking the time to share suggestions because we genuinely want to help improve the Shopify App Store ecosystem, which clearly has some significant issues at the …

Hi @Ollie_autoBlogger , First of all, we appreciate the time and thought you and other Partners have put into this. I’ve been forwarding all your feedback to the relevant teams. At the moment, the only update we can share is in Eytan’s tweet .

Great post @Ollie_autoBlogger !! :clap: I was about to post something about reviews myself when I saw this, excellent. We’ve been “fighting” with Shopify support for months now, filing reports, reporting partner violations… the reply is always the same: “Some from our Governance team will get bac…

Hey @Paige-Shopify , thanks for passing on our suggestions! For any other developers here, please feel free to keep sharing your ideas and feedback.

Hey @Ceci_R It can get pretty disheartening reporting apps. I’m certainly completely over doing it myself these days. That said, a better way of reporting partners, instead of having to fill in that form that gives no feedback, no meaningful follow-up email, and no real visibility, is on our list …

I’ve confirmed that multiple factors are considered before a review is archived, and store closure is just one of them. We can’t share further details since that information could be exploited by bad actors.

Hey @Paige-Shopify , thanks for confirming that! It would be great if closed stores could be treated in the same way as stores with an unpaid plan. That would seem like a sensible approach and could make it much harder for fake reviews to remain in place.

Just to add a couple of points I forgot to mention, which have also been discussed in other threads: A dedicated inbox that we can forward fake review offers to. I personally still receive a bunch of these every day. As mentioned above, the reporting system also needs to be significantly improved.…

Developer Community Suggestions for Tackling Fake App Reviews

Shopify App Store

jason_engage October 11, 2026, 6:07am 15

@Ollie_autoBlogger

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Developer Community Suggestions for Tackling Fake App Reviews

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