Email notification gives an outdated list of functions

Functions
1

Hi everyone :waving_hand:t2:,

We’ve been building in the discounts space ever since the release of the Discount Function API and came across this weird issue a while back.

The email notification sent on our organisation’s group email when customer shares logs by heading to Settings > Apps > App name > Share logs.

We noted the following issues with the email alert.

  1. The notification includes functions that have long been removed for multiple app versions
  2. The email also uses the original name of the function and doesn’t follow the latest name.
  3. Filters don’t get applied when clicking on the hyperlinks in the email.

Here’s a screenshot from our dev dashboard vs the email

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I tried raising a support ticket with the ID 62045856 and earlier ID 62045044 – but both of them got closed without a resolution.

It’s not a dealbreaker – but expected functionality for the notifications. Hopefully this post gets some eyeballs on a touchpoint that got missed?

Thanks,

2

Hi @lezlet,

Thanks for flagging this.

I’ll look into the notifications, it’s possible the source is not being updated frequently enough.

For the tickets you referenced: 62045044 looks like it may have been closed by mistake, and 62045856 was automatically closed after a week with no reply.

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3

Thank you.

Let me know once you have a look into this. As it stands, filtering through function logs is amongst the most difficult things there is for us as app parnters.

Even small things like this could make that process that much easier!

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4

Looks like we’ll need to update this notification to resolve the issue.

We can’t provide an ETA at this time, but we’ll update this thread once it’s resolved.

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5

Thank you Paige.

I’ll look forward to an update on the thread.