I’ve made changes to my app so these checks should work, but they aren’t. I use session token authentication and the latest version of App Bridge from the CDN URL. I’ve checked the app over and over and everything is correct. I also made sure API version is 2026-04, for what it’s worth.
I’ve tried suggestions from this forum of browsing the app with a different browser, etc. None of them have worked. It says the app is checked daily at 17:00 UTC, but these issues aren’t getting resolved. Is there a way to manually run a recheck, because I’ve exhausted all other methods.
That documentation is a bit outdated, but I verified the integration is correct in many ways, including inspecting the iframe to be super sure the code actually loads the app bridge and uses session token authentication.
One note: I have two app TOML files in my app (one for a dev app, one for production app) but there is no logical reason that this should be an issue.
Each page has the latest AppBridge CDN script (with tags in the right order) and each page uses session token authentication (also verified with inspecting the iframe in browser console). I got rid of a pricing page that redirects to Shopify’s managed Shopify App Pricing page wondering if that the redirect was messing with telemetry, but no luck.
If there is any specific code to share, I can share it, but I think Shopify’s verification is just stuck.
I’ve also had Claude and Codex audit through Shopify’s dev MCP servers, shopify docs, GitHub repos, these forums, etc. Both models are also in agreement that everything is built correctly.
