Has anyone faced an issue in their webhook payload is coming through as null or blank? We’ve been encountering this issue for the past 3-4 days. After upgrading my application from Shopify API version 2025-04 to 2025-07, it’s affecting our subscription workflow. If anyone has experienced this befor…

Thanks @WebcontriveApps , in this case, I would suggest reaching out to our support teams directly, sharing the webhook ID that didn’t return the expected payload so we can take a closer look in to the shop and find out why this is happening.

Empty Payload in Webhook After API Upgrade

Webhooks and Events

KyleG-Shopify September 9, 2025, 5:04pm 2

Hey @WebcontriveApps, are you noticing this with just the orders/updated webhook? I have another report here, but I was unable to replicate Order Update Webhook Payload is empty

Let me see what I can find out.

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Empty Payload in Webhook After API Upgrade

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