An alias domain we use had it’s Shopify issued SSLs randomly expire. Upon deleting and re-adding example.store.com domain to renew the cert, it now can’t be included in our active market.
This is the error I’m getting when attempting to add and save in Markets - 1 error with this market:
The following customization IDs were not found: 35464XXXXX
Any ideas why this is happening? Cheers.
Can you get the account owner to re-add the domain? I believe this error appears if the user trying to add the domain does not have the correct permissions.
Hey @Liam-Shopify, I am the account owner.
If you’re still seeing this error while logged in as the account owner, you’ll need to connect with Shopify Support directly as it sounds like this could be a bug with your store’s permissions configuration.