After the latest update regarding Shopify function logs, the “Share logs” button was removed in the Shopify Admin, and we can now automatically see the logs for which we have the necessary scopes, which is great. The problem is that when we are missing a single scope of the log, we are blocked comp…

Hey @Pridentt - no worries. Glad to hear the read_customers visibility issue seems to be behaving now. Since there isn’t a current affected invocation ID, I’d hold off treating that part as an active bug unless it shows up again. If it does, the most useful details to send through a private support…

Related [image] Cannot debug shopify functions anymore in new version Functions Between the date the announcement and yesterday, you could just see all logs without the user having to do any action. This means the update yesterday made the new “feature” becom…

Similar situation here: we were approved for Protected customer data access, yet our logs recently stopped showing data due to a missing read_customers scope. For what it’s worth, we can already see the PII in checkout extensions and with the read_orders scope, so this requirement doesn’t seem to be…

The previous iteration was perfect, we could see logs without requesting additional scopes and any scopes which we didn’t have access to was simply redacted, i.e names and addresses. With the current iteration, we don’t really want to apply for access scopes as the app doesn’t actually need this to…

The whole thing is a security theater, if you have the read_reports scopes you can still read everything that is being hidden in the function logs and more without having the read_customers or read_orders scopes.

After requesting the minimum customer data necessary to view the logs (email and address) I still can’t see the logs :sleepy_face: It says I still need the “read_customers” scope: [Screenshot 2026-07-08 at 12.15.34 PM] I need to debug a function that only fails in the merchant’s end and I can’t. …

I’ve tried read_reports and this doesn’t work for me unfortunately. we still see this error: [image] and ideally we shouldn’t have to apply for PII data just so we can provide support to the merchant? now that the ‘share logs’ button has been removed, there doesn’t seem to be any other way for u…

Sorry I meant, that if you have read_reports you can read everything using graphql, but function logs will still not show up, meaning that read_payment_customizations and write_payment_customizations are being treated as useless permissions

Now it’s getting absurd, it’s requesting even more scopes now than yestesday: [Screenshot 2026-07-09 at 7.41.12 AM] Also I already added the read_customers scope to my app toml + was approved in the partner customer data request + the merchant accepted the scopes, so it shouldn’t be showing that …

Hey @Pridentt - thanks for the detailed examples here. I’m going to raise this internally as two separate pieces: the broader feature request for partial/redacted Function logs when only some scopes are missing, and the specific case where read_customers still appears to be required after you’ve add…

Hi @Alan_G , thanks a lot for listening to our concerns here, and sorry about tagging you, but no one from Shopify had responded in 14 days :frowning: maybe I should have reported it as a bug. Strangely, for some reason now I can see the logs correctly, maybe there was some update in the dashboard f…

[FEATURE REQUEST] Dev Dashboard function logs: we should be able to see the allowed data depending on scopes

Dev Platform

David_Arbias June 26, 2026, 12:25am 2

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[FEATURE REQUEST] Dev Dashboard function logs: we should be able to see the allowed data depending on scopes

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