I want to fetch item description for orders processed using our payment app for risk analysis.
I have a Shopify offsite payments app, and i want to capture only order details like itme description, item price, item quantity etc
Hey @Suraj_Chougule - the payment session request that Shopify sends to your offsite payments app only includes the total amount, currency, and customer details (email, billing/shipping address). It doesn’t include any line item data like product descriptions, prices, or quantities.
Payments apps are restricted to the Payments Apps API only, so you can’t call the Admin API to fetch order details, and companion apps aren’t permitted either per the payments extension requirements.
This exact question was covered in this thread where it was confirmed as a current platform limitation. Feedback has been shared with the product team, and I’ll add your use case to that as well.
Hi Donal,
Thanks for confirming on this. I have seen this in other community threads that most of the payment apps need line item information.
I hope Shopify starts sending this details soon with each transaction or allow payment apps to query this information using order id.
Thanks,
Suraj
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