I’m maintaining our app Onboard B2B: Company Profiles. One function our app provides is the ability for the merchant to add a full page customer account UI extension which allows wholesalers to submit a form and automatically become associated with a company.
The problem I’m facing is that after our back-end completes all the B2B mutations, the extension redirects the customer back to the profile page which shows an empty list of addresses and no company data. Refreshing the page manually results in the data showing as expected.
View this screencast for an example: Zight Recording 2026-02-11 ...
In the past for our other app Customer Fields we solved this issue by using “Force data refresh” i.e. ui.forceDataRefresh()( UI ) but this is no longer supported on versions after 2025-07. Upon requesting this permission from Shopify Support, they notified me that this behavior is deprecated.
My question is, what’s the path forward here? Is there an improvement Shopify can make here, or is there something I’m missing? Any thoughts would be appreciated! 