GraphQL Bulk Operation for products failing with INTERNAL_SERVER_ERROR

GraphQL Admin API Troubleshooting
1

We have a customer that is facing this errorCode: INTERNAL_SERVER_ERROR when performing bulkOperations.

When we ask for bulkStatus we are having this as response:

     [id] => gid://shopify/BulkOperation/3657511993425
     [status] => FAILED
     [errorCode] => INTERNAL_SERVER_ERROR
     [createdAt] => 2025-05-23T18:54:22Z
     [completedAt] =>
     [objectCount] => 337
     [fileSize] =>
     [url] =>
     [partialDataUrl] => https://storage.googleapis.com/shopify-tiers-assets-prod-us-east1/bulk-operation-outputs/.....

This is the query:

        mutation {
          bulkOperationRunQuery(
            query:"""
            {
              products {
                edges {
                  node {
                    id
                    handle
                    descriptionHtml
                    status
                    media {
                      edges {
                        node {
                          id
                          ...on MediaImage {
                            image {
                              id
                              url
                            }
                          }
                        }
                      }
                    }
                    collections(query:"collection_type:custom") {
                      edges {
                        node {
                          id
                          title
                        }
                      }
                    }
                    options {
                      name
                      position
                      values
                    }
                    variants {
                      edges {
                        node {
                          id
                        }
                      }
                    }
                    productType
                    publishedAt
                    tags
                    templateSuffix
                    title
                    vendor
                    totalInventory
                    metafields {
                      edges {
                        node {
                          id
                          namespace
                          key
                          value
                          definition {
                            name
                          }
                        }
                      }
                    }
                  }
                }
              }
            }
            """
          ) {
            bulkOperation {
              id
              status
            }
            userErrors {
              field
              message
            }
          }
        }

Thanks!