I’m trying to make a change to a customer when they are removed as a company contact. I’m listening for the company_contacts/delete webhook. Per the docs (which this form will not let me link) this includes the customer ID although I suspect this is an error in the docs since the actual data I recei…

Hey @Andrew_Barclay , This is expected for deletion webhooks as you mentioned they generally have minimal data. I was testing some other webhooks (customer updates and company update) and these don’t trigger when removing a company contact, only with additions. I’d like to dig in more to your spec…

Hey @KyleG-Shopify , We’ve run into this same exact limitation. We were hoping to use company_contacts/delete in a similar fashion, where we would be able to read customer_admin_graphql_api_id in the payload and react to it. In our case, this would be to control customer tags and data in third-part…

I ran into this issue again recently and initially thought I could solve it by using a customer segment, but the B2B logic in segments doesn’t quite work since it includes customers that are currently associated with a company or previously placed B2B orders. Instead I decided to tag customers with…

Identifying customer in company_contacts/delete

Webhooks and Events

Luke September 8, 2026, 7:27am 4

While it isn’t available yet and is unstable, Events will probably resolve this:

https://community.shopify.dev/t/next-generation-events-now-available-in-developer-preview/

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Identifying customer in company_contacts/delete

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