For the second time now, I’ve hit the file storage limits on multiple Shopify accounts. There’s no efficient way to manage images, and Shopify’s automatic compression barely helps, nor do the limited apps. Even when products are deleted, the images remain — slowly stacking up and pushing growing retailers over their storage limits based on account tier.
It would be a game-changer to have visibility into how close we are to the image file limit, receive proactive notifications, and be given tools to easily compress or bulk-manage images. Right now, we’re flying blind.
Shopify’s system now reuses images across connected Collective retailers — and counts them against each store’s file limit. That caused our reversal. A year later, and still no effective tools to manage storage or even view usage levels. It’s long overdue
Hey @Fly - thanks for flagging this. I definitely understand where you’re coming from.
You’re absolutely right that having a storage usage meter, proactive notifications, and better bulk management tools would be game-changers, completely agree with you there, especially with the Collective image sharing counting against each store’s limit.
I can’t guarantee anything specifically, but on my end pass along your feedback as a feature request to the relevant product folks on our end. Like I mentioned, I can’t say for sure if these features will be rolled out, but in the past I have seen features I’ve requested on developers/merchants behalves get rolled out, and it does happen frequently.
If you’re willing to share your use case with me, as well, I’d be happy to share that internally on my end too - hope to hear from you soon!
Thanks for the reply. We’ve opened multiple cases on this, with the most recent being #58059268. This issue has dragged on far too long, and now we’re at a standstill—we can’t upload images, update marketing materials, or even send emails because of it.
The situation would be completely different if we had visibility into what’s impacting our file storage, efficient tools to manage images, and if images were actually deleted when products were removed.
On top of that, the fact that images from Collective retailers are counted against every connected account creates an unfair and unmanageable mess. We need a real solution or the insight to manage individually.