Is it possible to detect when a fulfillment's shipment_status becomes delayed

[lrotherfield]

I’m trying to create a flow that creates an Asana task whenever a shipment is delayed. I can see in the fulfillment JSON that there is a shipment_status node that has the value “delayed” and this is the data I want to use to determine whether to make the Asana ticket.

The Sidekick AI suggested I could get this using the Fulfillment Event Created trigger. However I can’t see that field in the GUI as a selectable variable.

I ran a search on this forum but no results were returned for shipment_status.

Any ideas how I can achieve my goal?

[lrotherfield]

I’ve looked on the fulfillment event object but fulfillmentEvent.status has a fixed set of values you can check for, and delayed is not one of them

[lrotherfield]

Looking further into this, delayed is a REST API only value, GraphQL does not seem to support it, does anyone know why?

[paul_n]

Where in the REST API do you see it?

[lrotherfield]

FulfillmentEvent - REST

@paul_n it looks like it will be available in 2025-01 for GraphQL:

FulfillmentEventStatus - GraphQL Admin

[paul_n]

Yeah. FYI Flow is on 2024-04. We plan to upgrade to at least 2024-10 in Q1 (a project is underway to more rapidly adoption API versions)

[lrotherfield]

Thanks Paul, does that mean there is no current way to do what I want that you can think of?

[paul_n]

Correct, not through Shopify functionality. If you went through more effort, you could potentially connect directly to the source of the status (fulfillment providers or delivery companies) and then feed that data into the shop (using Flow or metafields). But that’s certainly much higher effort than using a status field