Hey @TobiasDalhof ,
These are great ideas. I actually put together a post a few days ago compiling a range of suggestions from developers. Would you mind adding your ideas there as well? It would be great to get the discussion active again, as Shopify seems to have largely ignored the thread so far. Here’s the link:
I especially like your idea around making reporting easier. We should be able to quickly report Partners, and even specific reviews, directly from the App Store rather than having to go through the current form every time.
Like many honest developers, I’m pretty fatigued by repeatedly filling out detailed reports and then receiving little or no feedback. As a result, there are plenty of things I don’t even bother reporting anymore. The process is unnecessarily difficult as well. You can’t easily attach screenshots or supporting evidence, and the burden is on the reporter to write everything out from scratch every single time.
To make matters worse, there’s no way to see what you’ve already reported, track the status of reports, or understand what action, if any, has been taken. The whole process feels quite opaque and discourages people from reporting issues in the first place.