Hey @Muhammad_Ali
Thanks for sharing this, it’s a really clear example of behaviour that appears to go against the partner agreement. Unfortunately, this kind of approach isn’t uncommon at the moment.
I’m not looking to single out individual apps, as my focus is on the wider issue of how reviews are being handled across the App Store as a whole.
That said, I’d recommend reporting this through the appropriate channel so it can be properly reviewed: Report a partner violation - Shopify . I’d also encourage anyone who comes across obvious review manipulation to report it.
@Paige-Shopify , what do you think?
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I got a message on Fiverr from one of the developers asking me to provide some reviews on their app for $2 per review. How it possible
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Yes, please report Partner violations through Report a partner violation - Shopify
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Wow, good spotting. Different app, same developer, so it looks like they’re taking the same approach across both. I’d recommend reporting this one as well so that Shopify can (hopefully) take a look.
Again, I’d rather not single out individual apps, but since this has been raised here and does appear to be a clear case, it’ll be interesting to see how it’s handled.
Yeah, the problem is rampant on Fiverr!
I finally got around to watching the latest Partner Town Hall, and I have to say I was a bit disappointed there was no mention of the review issue on the App Store.
They did cover AI apps and copycats, which is something that’s affected me personally in the past, so it’s good to see that being acknowledged. There was also a clear message around moving towards a more open ecosystem where the best apps can win, and making the App Store clearer and more intuitive for merchants trying to solve problems.
That all sounds great in theory, but without addressing the review problem, it doesn’t really matter what else is improved.
Right now, someone can copy an honest developer’s app, pay for reviews, outrank them, and become the obvious choice for merchants. That completely undermines the idea of the “best apps winning” and makes the App Store more confusing, not less.
Would be great to hear if there are any thoughts or updates on this. @Paige-Shopify, @Liam-Shopify
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7 days since i placed report, shopify not respond to my email or acknowladge it thru report form, i added new evidence, all ignored
+27 solicited reviews since my report sent
@Paige-Shopify
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@Paige-Shopify, can we confirm whether these reports are actually being reviewed? I’ve never seen any action taken on the ones I’ve submitted, even in very obvious cases. This one feels particularly clear-cut, yet still nothing has happened. You can probably understand why it’s starting to feel a bit discouraging from our side.
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We take action on the reports we receive, even if we don’t reply to each one. Investigation and resolution times vary depending on the complexity of each report and our current volume.
Please continue reporting any instances you encounter so we can capture what our automated processes might miss.
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Thanks @Paige-Shopify , and as always, apologies for the pestering. Just trying to make the app store ecosystem better for everyone. 
No updates on this yet. As always, dishonest apps are winning rather than the best apps.
For example, these 4 apps, all from the same partner, went from receiving barely any reviews per week to suddenly getting up to 90 per week, all around 1 March. Their other apps have the exact same pattern. How does Shopify not pick this up?
These are all Built for Shopify apps from a reasonably prominent developer.
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