Hi everyone,
I wanted to check if anyone else has encountered this issue with the Shopify theme preview links on mobile devices:
When we share the preview link of a theme that’s in Draft mode with a client, they see the preview bar at the bottom of the page. The problem happens when this preview bar is tapped:
- On Safari (iPhone), the assets on the page stop working properly after clicking the “Hide bar” option. The page becomes unresponsive and doesn’t behave as expected.
- On other browsers, once the preview bar is tapped, the page loses scroll and touch functionality. A full refresh is needed to recover it.
Additionally, after refreshing, the preview bar reappears — and if we go through the same process, the issue repeats.
I’ve attached a screen recording showing how the page loses responsiveness after interacting with the preview bar on mobile.
Has anyone faced this issue or found a workaround? Would appreciate any feedback!
Thanks in advance!