Issue with Shopify App Pricing usage meter (percentage billing) showing 0 units / $0.00 despite SUCCESS billing events

GraphQL Admin API Troubleshooting
1

I’m implementing usage-based billing with the new Shopify App Pricing + App Events model, and I’m seeing a discrepancy between my billing events and the usage/charges shown in the UI. Not sure what the issue is. Event meter is correct. app_billing_event shows SUCCESS in Dev logs. Usage charge is configured as percentage.

I send: {
“shop_id”: “gid://shopify/Shop/XXXXXX”,
“event_handle”: “referral-conversion”,
“timestamp”: “2026-07-15T17:21:00Z”,
“idempotency_key”: “test-XXXXX”,
“attributes”: {
“value”: “99.99”
}
}

Configured as 5% in distribution, so I should theoretically see a pending charge in the shop for $4.99 or $5.00. But I see no charges under Usage Fees in partner dashboard, and in the Shop’s billing I see the “conversion” I sent over but the amount is $0.00.

Not sure what I’m doing wrong.

2

Hey @intersell, you’re not necessarily doing anything wrong. The partner dashboard will post events once they have been billed to the merchant, so it won’t show all events there. You can use the dev dashboard to verify the billing events. What are you seeing there?