Hey Team,
Wondering if it is possible to access the new knowledge base app within a theme?
It would be super useful to have this available on a page within the theme.
Hey @ChrisBradley 
- are you referring to the Knowledge Base App here?
If so, I can confirm that it’s not possible to integrate the app itself into a theme since it’s designed basically to set up a method for AI agents to be able to answer questions about a shop (rather than a person looking at an online storefront directly), but you could set up a traditional FAQ page as an alternative that uses the same questions/answers:
Hopefully I’m understanding your intent here correctly though - let me know what ideas you had for using the Knowledge Base App in the theme and I can take a closer look, hope this helps!
Hey @Alan_G
Thanks for getting back to me and understand the use case is AI and not for online store.
I hate to push on this, but It would be great for Shopify to consider allowing this use case.
As I am sure you are aware, keeping 2x FAQ up to date is a bit of a duplication and possibly would mean outdated or incorrect date (as one is updated and not the other).
I personally think shopify would get a larger uptake of Knowledge Base (and AI Agent) if the FAQ was usable within the online store, as it would give store owners an incentive to complete and maintain a KnowledgeBase, as they can get direct value from it now (aka using it on the online store).
From a FAQ/KnowledgeBase Perspective, the KnowledgeBase probably has more relevant questions that a generic FAQ page, giving value to consumers.
Cheers
Chris 
Hey Chris - no worries, I do get where you’re coming from for sure.
I can’t guarantee anything on my end, but I’ll get this sent over to our product teams as a feature request for you. I think the intent is to have a separate spot for AI agents to get info, but you definitely have a fair point about making it accessible to folks looking at the shop directly as well! Hope this helps a little bit at least - let me know if I can help out further 
Just resurfacing this thread a year later since I see no progress has been made and I’m looking into the same problem. I would love Shopify’s feedback on simply enabling the Storefronts API access for the Question and Answer Pairs metaobject. This would then allow us to, let’s say, create a product/page/collection metafield that these questions could be assigned to. Then it would be easy to display these entries within our theme. Enabling this is not something I seem to be able to do so it would need to be done at the app level I believe. Not sure why we wouldn’t want this enabled so, hopefully, this is a change Shopify can just do. Should be pretty easy and would open up a ton of functionality for us developers.
Currently I am using a pretty hacky work-around where I loop through all the entries and then show questions associated to products based on the source URL however this is not very efficient and runs into pagination problems as the list of questions grows. I think that app has a lot of potential. We all just need this one restriction removed to really be able to make it better.
Hey @Jeff_Nelon - thanks for resurfacing this. I checked into this a bit more, and you’re right that this isn’t currently something a merchant or developer can toggle on for the existing Knowledge Base Q&A Pair metaobject.
Those Q&A pairs are stored in a Shopify-managed standard metaobject, and the supported surface for Knowledge Base today is mainly AI agent access through Storefront MCP rather than using it as a theme-facing FAQ/content source.
There is active work happening on the Knowledge Base side, including migration of existing merchant-authored Q&A content into the newer Knowledge Base experience. I don’t have a public commitment I can share that the existing Q&A Pair metaobject will be made Storefront API-readable, but your use case makes sense: being able to reference KB entries from products, pages, or collections would avoid duplicate FAQ maintenance.
For now, the first-class route for theme-rendered FAQs is still a separate storefront-visible metaobject/metafield setup. I’ll pass this specific request along as a product gap for a supported way to reuse Knowledge Base content in Online Store themes though. Let me know if I can help with anything else here.