Managed Markets: can an app-created order skip Global-e (draftOrderComplete vs orderCreate)

GraphQL Admin API Troubleshooting
1

We run a marketplace app. When a customer buys on the marketplace store, we charge them there, then create the matching order in the vendor’s own Shopify store so the vendor can fulfil it.

Today we do that with draftOrderCreate followed by draftOrderComplete (paymentPending: false). The prices and shipping line come from the marketplace order, in its currency (presentmentCurrencyCode).

Some vendors use Managed Markets. When the shipping address is in one of their Managed Markets markets, the completed order:

  • gets merchantOfRecordApp: { name: "Managed Markets" }, taxesIncluded: true, dutiesIncluded: true and the globale tag
  • shows VAT as “included” in the price we sent
  • causes a “Duties, taxes and cross-border fees deduction” on the vendor’s Shopify Payments payout

The order hence go through the Managed Market and the store get charged for “Duties, taxes and cross-border fees deduction” which is unexpected.

Questions:

  1. Can an app choose the merchant of record on a draft order, or exclude it from Managed Markets, through the Admin API? DraftOrderInput has no such field (checked in 2025-07, 2026-07 and unstable). This thread says it can only be changed in the admin. Is that still true, and is an API field planned?
  2. Does Managed Markets apply to orders created with orderCreate, or only to checkout and draft orders? If orderCreate orders to a Managed Markets country are left alone, is that behaviour guaranteed?
  3. If neither is possible, what do you recommend for a dropshipping app whose orders are already paid elsewhere?
  4. Is there a way to tell from the API, before completing the draft, that it will be handled by Managed Markets? draftOrderCalculate does not seem to expose this.

Thank you!

2

Hey @Francois_Rulliere1,

Yes, the advice in that other thread is still true. There is not an API field planned as far as I know.

Managed markets does not apply to orders with orderCreate. OrderCreate would be the preferred mutation as that is best for creating a record of an order (so you can apply your own taxes and details and everything else that you have done with the order).

Typically, draft orders should only be used when you’re creating the order and the buyer is going to the checkout for the order.

3

Thank you @KyleG-Shopify